We're pretty serious about keeping your info safe. Here's the honest breakdown of what we do with your data.
Last updated:
January 2024
Look, we're Drift Vale Quinor Architecture, based out of Vancouver, BC. We've been designing coastal buildings for years, and along the way, we collect some info from folks who reach out to us or visit our site. This policy lays out what we do with that stuff.
Our office is at 1425 West Georgia Street, Suite 800, Vancouver, BC V6G 3A2, and if you've got questions about any of this, just call us at (604) 555-0127 or shoot an email to info@driftvalequinor.info.
When you contact us through our website or by phone, we'll typically gather:
We don't collect anything sneaky or unnecessary. Just what we need to actually help you with your project.
Pretty straightforward here. We use what you give us to:
Respond to your inquiries: If you're asking about coastal residential design or sustainable building solutions, we'll use your contact info to get back to you.
Work on your project: Once we're working together, we'll need your details to coordinate meetings, share drawings, get approvals, and all that jazz.
Send project updates: We'll keep you in the loop about your project's progress.
Improve our services: Analytics help us figure out what's working on our site and what's not.
We're not gonna spam you with newsletters unless you actually ask for them, and we definitely won't sell your info to anyone. That's not how we roll.
We don't just hand out your info to random people. But sometimes we've gotta share it with:
Engineers, contractors, consultants we work with on your build. They need certain details to do their part.
If the law says we gotta share something, we will. Building permits, municipal filings, that sort of thing.
Our website host, email service, cloud storage - the tech folks who help us run our business securely.
Our lawyers, accountants, and insurance folks might need access to client files for business purposes.
Everyone we share with is bound by confidentiality agreements. We're careful about this stuff.
We've been in this business long enough to know security matters. Here's what we do:
All our digital files are encrypted and stored on secure servers. We use password protection, regular backups, and limit who on our team can access what. Physical documents? They're locked up when not in use.
Our computers and networks have firewalls and anti-virus protection. We update our systems regularly and train our team on data protection practices.
That said, nothing's 100% foolproof in the digital world. We do our absolute best, but can't guarantee complete security. If there's ever a breach, we'll let you know right away.
This depends on what kind of information it is:
Project files: We're legally required to keep architectural drawings and project documentation for at least 7 years after project completion. Some stuff we keep longer if it's related to heritage work or significant builds.
Inquiry information: If you reach out but don't end up hiring us, we'll typically keep your initial contact info for about 2 years in case you circle back.
Analytics data: Website visit info is usually stored for 12-24 months, then it gets automatically deleted.
Once we don't need your info anymore and aren't legally required to keep it, we'll securely delete or destroy it.
You've got control over your personal info. Under Canadian privacy laws (PIPEDA and BC's privacy legislation), you can:
Ask us what info we have about you. We'll provide it within a reasonable timeframe.
If something's wrong or outdated, let us know and we'll fix it.
You can change your mind about us using your info, though this might affect our ability to work with you.
Ask us to delete your personal data, except where we're legally required to keep it.
To exercise any of these rights, just contact us at info@driftvalequinor.info or give us a call. We'll need to verify your identity first, but then we'll handle your request promptly.
Our website uses cookies - those little files that help the site remember you and work properly. Here's the breakdown:
Essential cookies: These make the site function. Can't really turn these off without breaking things.
Analytics cookies: Help us understand how people use our site so we can make it better. These are anonymous.
You can manage cookies through your browser settings if you want more control. Just know that blocking some cookies might make the site less functional.
Look, things change. Laws get updated, our business evolves, technology shifts. When we update this privacy policy, we'll post the new version here with a revised date at the top.
If there are major changes that affect how we handle your data, we'll let you know directly by email or through a notice on our site.
If something in here doesn't make sense, or you've got concerns about how we're handling your information, please reach out. We'd rather talk it through than have you worry about it.
Email: info@driftvalequinor.info
Phone: (604) 555-0127
Address: 1425 West Georgia Street, Suite 800
Vancouver, BC V6G 3A2
If you're not satisfied with our response, you also have the right to file a complaint with the Office of the Privacy Commissioner of Canada.